Until a few years ago, the term RPA (Robotic Process Automation) was almost unknown, or at least known only in certain categories of companies. Today, with dematerialization and an increasingly advanced digitization process, it has become a far more widespread term.
The automation of processes and the digitization of services were activities already in an advanced state prior to the coronavirus pandemic, but since then, these have certainly been accelerated. During the lockdown period, smart working radically increased, which required a high level of coordination between the various employees and the use of special artificial intelligences.
The end of the lockdown allowed companies to reopen, but most kept the smart working mode, considered advantageous and preferable from many points of view. If you wish to know about the best RPA software for your business, contact us at Humable, where we have been operating in this sector for several years and have the expertise to help take your business to new heights.
What is Robotic Process Automation?
Understanding what RPA software is allows for identifying the most suitable tools for your business purposes. Basically, the term Robotic Process Automation refers to the technologies, products and processes involved in the automation of work activities. Intelligent software is used, where this is capable of automatically carrying out repetitive activities by imitating human activity and interacting with IT tools.
The main objective of RPA software is to free up human resources from repetitive actions, giving employees the ability to focus more on their primary work goals without unnecessary distractions. In reality, this has always been the intention of automation, but with RPA, there is a change that is highly significant. RPA is able to manage and interact with unstructured data, such as images, videos, emails, and scanned documents. In addition, it exploits the technologies of artificial intelligence to adapt and modify itself according to the surrounding changes.
How can RPA deliver better operational efficiencies in the days of Covid-19?
As a result of the current pandemic, companies, firms and industries are increasingly moving their services online. The automation process, which involves profound internal changes for companies, is managed by software robots that deal with job scheduling and simulate human operations and activities. It can be safely said that the entire world economy is undergoing a process of automation, so staying out of it inevitably means staying behind and being overtaken by competitors.
The automation process is expected to increase rapidly, even doubling, according to forecasts, in the coming years. RPA software has been fundamental in cushioning the blows of the pandemic that has caused a severe economic recession. Such software is multifunctional and can be inserted into different company environments. Until now, organizational processes have been handled by people, with the help of technology. Today, the relationship has turned upside down, as in this new phase of automation, business processes are managed directly by technology under human supervision.
Some argue that software puts jobs at risk and that machines cannot perform as well as humans. Firstly, it is not true that software increases unemployment, as human resources replaced by technological tools are reallocated and reabsorbed in other sectors of the company or industry. Furthermore, the objective of software is certainly not to replace the human being, but rather to assist and relieve in terms of carrying out repetitive actions that require time and effort.
Why should companies rely on Robotic Process Automation software?
The goal of every company is to grow and seize the opportunities that arise, taking into account the social and economic changes in an increasingly globalized and interconnected world.
Automatic software systems are operational 24 hours a day, reduce labor costs, and ensure a margin of error very close to zero. Such software also improves the productivity of the company, which serves to cut down on final costs rather nicely.
These devices are also able to collect and update information present in other business applications. Process automation is therefore essentially about speeding up operations in a clear and transparent manner. Every sector of a business, from public services to energy, retail to production and telecommunications, becomes perfectly interconnected and silently communicates with each other. There is therefore better cooperation between the various areas, to the benefit of the company that can now move in unity.
The implementation of RPA allows one to carry out a complete analysis of the business processes and, if necessary, to review them quickly and with measurable results. RPA is also able to adapt to the most diversified digital transformation contexts and combine with other technological platforms to offer optimized and personalized results.
For more information, contact us at Humable, so that we can find the winning solutions for your company and optimize the time at your disposal.